MadMapper FAQ
Is MadMapper available for Windows?
MadMapper 6 is available for PC and requires at least Windows 10.
Please note that a 64-bit Windows system is required to run MadMapper and that the software is not meant to run in a virtual machine.
Is MadMapper available for Mac?
MadMapper 6 is available on Mac computers and requires at least macOS 10.13 High Sierra.
Please note that MadMapper 6 is not meant to run in a virtual machine.
For older system versions, a MadMapper build compatible with macOS 10.9 - 10.12 is available in the Download section of your user account.
This version is not as thoroughly tested as the official one and may feature lower performance and limitations compared to official builds.
Is MadMapper ready for Apple M computers?
Since v5, MadMapper is an M native application, fully compatible with macOS Big Sur, Monterey.
These builds, as well as Intel ones, are available in the Download section of your user account.
Is there a difference between the Mac and the Windows version?
The two versions are identical with the exact same features.
Differences in software performance won’t be the result of your OS but of your computer’s resources.
Is it possible to purchase a single seat license?
Only rental licenses can be purchased for 1 computer.
Perpetual licenses start with 2 seats: we’ve added a spare seat in case of computer failure during a performance or show.
Can I extend my license with additional seats?
It’s not possible to add seats to your existing license.
Can I share my multiple seats license with someone else?
Sharing a license is prohibited in the software user agreement.
What are the minimum hardware requirements to run MadMapper 6?
You will need a computer with at least 300 MB of disk space and at least 2 GB of RAM and any GPU compatible with OpenGL 3.3.
For more advanced use, you’ll also need at least a 2-4 cores CPU, and 8 GB of RAM. An SSD drive and a dedicated GPU are highly recommended as well.
What would be an optimal hardware configuration for MadMapper 6?
In order to take full advantage of the advanced features of MadMapper such as heavy use of materials, here’s an example of recommended configuration for Windows : 6-8 cores CPU, Nvidia 1080 up to 20xx GPU.
For the Mac version, we recommend iMac, Mac Pro and MacBook Pros over standard MacBooks. Avoid Intel integrated GPUs and mechanical drives.
Do you have an educational offer?
We do have educational pricing that applies to students, teachers, instructors and schools requiring MadMapper as part of their instruction, training or for research purposes.
To apply for an educational discount please contact our Support.
Can you apply for the Educational offer as an association / non-profit organization?
The Educational offer is restricted to students, teachers and schools. Please refer to the dedicated section.
What is the difference between the educational and standard versions?
There are no limitations for the educational version of MadMapper, both versions are identical, although you are not allowed to use it for commercial purposes.
What is the difference between the full and rental versions?
The rental license is time limited while the full version is perpetual.
Otherwise they are identical.
What is the difference between the full and the demo versions?
The demo version is a free version, its purpose is to try the software in order to figure out if it fits your project needs.
It is not a version aimed to professional work and it comes with several limitations: a watermark is shown on input, output and output preview, loading/saving a project is disabled, export to SVG/PNG/PDF is disabled, spacial Scanner is limited and cropped to 1/4th of its resolution, DMX lighting devices will blackout once every 30 seconds, material installation and publishing from the library is disabled.
Please note that it is not possible to authorize the demo version.
Once you’ve purchased the Full version, you must download the most recent version of MadMapper in the Download section of your user account.
How can I update or upgrade my license?
Updates are available in the Downloads section of your user account. You can also upgrade each of your license directly from your user account.
In which language(s) is MadMapper available?
The software is only available in English.
How do I get the MadMapper License Agreement?
It’s available within the MadMapper Menu, under Preferences.
I am supposed to be exempt from VAT, how do I proceed?
If you have a valid EU VAT number, you can enter it in your user account or at checkout.
VAT will then be excluded from the total amount of your order.
Do you deliver your products / items anywhere in the world?
Yes, our software, as well as our hardware products such as the MiniMad or the LED by garageCube can be purchased on our site from any country, with the exception of Russia, Iran and North Korea.